Who is the Data Controller for your Personal Data?
The data controller is WARMPOOL SL with CIF B-54916663. Registered in the Mercantile Registry of Alicante, Volume 3924, Folio 96, sheet nr. A-148784, 1st Registration, domiciled at Calle del Progreso, 32b Nave Integro, 03380 Bigastro (Alicante)
Phone: +34 865 75 49 06. Email: info@warmpool.eu
What kind of Information does Warmpool collect?
WARMPOOL may collect the following personal information from users of the WARMPOOL website and/or the WARMPOOL mobile application through the corresponding forms: name, email address, postal address, phone number, ID card number (DNI), when the user visits the website, registers, places an online order, contacts WARMPOOL, or participates in promotions or surveys. In addition, it collects all information regarding your browsing on the website and your interaction with it. All personal data collected by WARMPOOL comes from the data subject.
What is the Purpose of the Personal Data you provide?
The personal data of the data subject will be processed for the following purposes, as applicable:
- Manage and develop registration on the website. Registration will involve profiling the user's navigation on the website. This profiling consists of using the customer's personal data and browsing information, such as products viewed or added to the cart, sections of the website visited, and location, to evaluate their personal preferences and/or interests with the aim of offering and improving website content, offers, services, and products suitable for their profile.
- Manage and develop the online purchase. We use the customer's personal information to process and deliver their order, and to inform them by email and/or SMS about the status of their order.
- Manage and send information about exclusive promotions, latest news, and personalized information tailored to the profile, interests, and needs of the data subject as a customer via email. Sending this information will involve user profiling, which consists of using personal data, purchase history if applicable, as well as website browsing information to evaluate certain aspects related to their personal preferences, with the aim of offering commercial communications suited to their profile. Content, products, or services will be personalized for the customer in communications based on their interests.
- Respond to the exercise of ARCO rights (Access, Rectification, Cancellation, Opposition), as well as to inquiries and claims.
- Manage the alert service for when a specific out-of-stock product becomes available again on the website.
- Management and issuance of proof of sale documents: delivery note, sales invoice.
How long are the Data stored?
WARMPOOL will keep personal data only for the period of time reasonably necessary, taking into account the needs to respond to queries raised or resolve problems, make improvements, activate its services, and comply with the requirements of applicable law. This means it may retain personal data for a reasonable period of time even after the data subject has stopped using WARMPOOL's services or stopped using the website. After this period, personal data will be blocked from all WARMPOOL systems.
What are the Lawful Bases for processing the Data?
WARMPOOL has the following lawful bases to process personal data:
Execution of a contract
The legal basis for processing the collected personal data of the data subject is the execution of the sales contract. In this regard, the data subject is obliged to provide the data necessary for its execution. If these data are not provided, it will not be possible to place orders.
Legal obligations
The management and issuance of the sales invoice is based on WARMPOOL's legal obligation in its relationship with customers.
Consent
In relation to the following purposes, the legal basis for processing the data subject's personal data will be their consent, if it has been granted:
- Management of registration on the website
- Management and issuance of proof of sale documents: delivery note, invoice.
- Management of the availability alert service for out-of-stock products.
- Management of sending information about promotions, news, and personalized information adapted to the profile of the data subject.
- Response to the exercise of rights, inquiries, and claims by the data subject.
The withdrawal of consent for these processings by the data subject will not affect the execution of the sales contract concluded between the customer and WARMPOOL.
Legitimate interest
In relation to the following purposes, the legal basis for processing the personal data of the data subject will be the legitimate interest of WARMPOOL:
- Profiling through website navigation by a registered user, as well as by all those users who have provided us with their data for any other purpose.
- Profiling for sending information about promotions, news, and personalized information adapted to the profile of the data subject.
- Sending satisfaction surveys about purchased products or WARMPOOL services to request their opinion and improve them.
Our legitimate interest consists of being able to guarantee that our website remains secure, as well as helping to see and improve the level of satisfaction, expectations, and needs of users to improve services and products.
To Whom Can We Transfer the Data?
The data subject's personal data may be transferred/communicated to the following recipients:
- Companies of the WARMPOOL SL Group.
- Public Administrations and Bodies when required by tax, labor, Social Security, or any other applicable regulations.
- Data processing companies, such as providers rendering services to WARMPOOL (courier companies, communications delivery companies, agencies, profiling companies, etc.).
International data transfers may also occur in the context of the aforementioned transfers/communications, for which the Standard Contractual Clauses adapted by the European Commission and the EU-US Privacy Shield will be used as a safeguard for those transfers made to countries that do not have an adequacy decision from the European Commission. In any case, the third parties with whom certain personal data are shared will have previously demonstrated the adoption of appropriate technical and organizational measures for their correct protection.
WARMPOOL does not under any circumstances sell customer data to third parties.
How Do We Protect Personal Data?
WARMPOOL informs that it has adopted all the necessary technical and organizational measures to guarantee the security and integrity of the personal data it processes, all with the aim of preventing unauthorized access to the data and ensuring its confidentiality.
To achieve these purposes, the user accepts that WARMPOOL obtains data for the purpose of the corresponding access control authentication. All transactions made through the website are carried out through secure payment systems. Confidential payment data are transmitted directly and in an encrypted format (SSL) to the corresponding financial institution. Nevertheless, the User must be aware that Internet security measures are not infallible.
What are your Rights Regarding Personal Data?
You can exercise the following rights through the email address hola@warmpool.eu (To process the request, we may ask you to prove your identity)
| Right of access | You have the right to obtain confirmation as to whether or not we are processing personal data concerning you, as well as to access the personal data that WARMPOOL holds about you. |
| Right to rectification | You have the right to request that WARMPOOL rectify personal data when they are inaccurate or complete them when they are incomplete. If you are registered on our website, it may be easier for you to correct them directly by modifying your profile. |
| Right to erasure / to be forgotten | You can request that personal data be erased when, among other reasons, the data are no longer necessary for the purposes for which they were collected. |
| Right to restriction | You have the right to request the restriction of data processing, in which case we will only keep them for the exercise or defense of claims. |
| Right to data portability | You have the right to receive personal data in a structured, commonly used, and machine-readable format, and to transmit them to another controller when the processing is based on consent or a contract, and is carried out by automated means. |
| Right to object | You can object to personal data being processed based on public or legitimate interest pursued by WARMPOOL, including profiling. In such case, WARMPOOL will stop processing the data, except for compelling legitimate grounds or the exercise or defense of potential claims. |
| Automated decisions | You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. However, it will not be possible to exercise this right if the decision is necessary for entering into, or the performance of, a contract between you and WARMPOOL; is authorized by the law applicable to WARMPOOL, provided that it establishes suitable measures to safeguard your rights, freedoms, and legitimate interests; or is based on your explicit consent. |
| Right to lodge a complaint | You have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD). |
Intellectual Property
All contents of Ledbox are the property of the company and are protected in accordance with current national and international Intellectual Property legislation.
The trademarks, logos, and photographs that appear on this website are trademarks of Ledbox and trademarks of third parties, both registered and unregistered, and may not be used in any type of advertisements or other advertising materials relating to the distribution of any information or content extracted from this website without the prior written consent of the trademark owner(s). The use of these trademarks without the prior written authorization of WARMPOOL, or of the third-party owners of the trademarks, is prohibited. Intellectual property rights belong to the manufacturer, and modification, imitation in any way, transfer, or loan, even free of charge, is not permitted.
The user may download the Website to their terminal provided that it is for private use, without any commercial purpose, and therefore may not exploit, reproduce, distribute, modify, publicly communicate, assign, transform, or use the content of the Website for public or commercial purposes.
It is prohibited to establish this page as a frame for others; however, a link to our Internet address may be established as long as it is not associated with false, inaccurate, or incorrect statements that could induce error or confusion or are contrary to law.
These general conditions of sale, as well as the contracts signed, are governed by the applicable legislation. Any dispute relating to the interpretation or execution of the general conditions of sale and any contract signed with a Client shall be of the exclusive competence of the Courts of Salamanca.
Use of the Website
All content included in this Website is provided for informational purposes only, so that in no case can it serve as a basis for appeals or claims, nor constitute a source of rights. WARMPOOL reserves the right to make, without prior notice, any modifications it deems appropriate to the contents of the Website, and may change, delete, or add both the contents and services provided through it and the way in which they appear.
The user agrees to make appropriate use of the contents of the Website, being obliged to: provide truthful and accurate information about the data requested in the registration or order placement form, and keep them updated; not engage in illicit or illegal activities or those contrary to good faith and public order; not cause damage to the physical and logical systems of the Website, Ledbox's providers, or third parties, nor introduce or spread computer viruses on the network or any other physical or logical systems that are capable of causing the aforementioned damages; not use the contents of the Website and its information to send advertising, or send messages with any other commercial purpose, nor to collect or store personal data of third parties; not attempt to access and, if applicable, use the email accounts of other users and modify or manipulate their messages.
The user will be liable for damages of any nature that WARMPOOL may suffer, directly or indirectly, as a consequence of breach of any of the obligations derived from the general conditions or the law in connection with the use of the Website.
Responsibility for the Correct Use of the Website Content
WARMPOOL is not responsible, under any circumstances, for damages of any nature that may be caused by: errors or omissions in the content, lack of availability, or the transmission of viruses or malicious or harmful programs in the content, despite having adopted all the necessary technological measures to prevent it.
From the website, the customer may be redirected to contents of third-party websites. Since the provider cannot always control the contents introduced by third parties on their websites, it does not assume any type of responsibility regarding such contents. In any case, the provider states that it will proceed to the immediate removal of any content that could contravene national or international legislation, morals, or public order, proceeding to the immediate removal of the redirection to said website, and bringing the content in question to the attention of the competent authorities.
WARMPOOL is not responsible for the information and contents stored, including but not limited to, in forums, chats, blog generators, comments, social networks, or any other medium that allows third parties to publish content independently on the Website. However, WARMPOOL places itself at the disposal of all users, authorities, and security forces, actively collaborating in the removal or, where appropriate, blocking of all content that could affect or contravene national or international legislation, third-party rights, or morals and public order. In the event that the user considers that there is any content on the Website that could be susceptible to this classification, they are requested to immediately notify the web administrator.
The Website has been reviewed and tested to function correctly. In principle, correct operation can be guaranteed all year round. However, the possibility of certain programming errors, or the occurrence of force majeure events, natural disasters, strikes, or similar circumstances that make access to the Website impossible, is not ruled out. WARMPOOL is not responsible for the use or content of third-party websites that may link to WARMPOOL's website.