All heat pump components are warranted for 3 years against manufacturing defects.
The 3-year on-site warranty applies only to the refrigerant gas circuit, namely: compressor, exchanger and evaporator, as well as all sensors and valves in the refrigeration circuit, which require the intervention of a refrigeration technician.
Electrical and electronic parts are only subject to shipment of the defective part.
On-site troubleshooting is carried out after our agreement by our network of professional refrigeration engineers, the only ones authorized to handle the refrigerant gases used by SILENP heat pumps.
THE 7-YEAR WARRANTY APPLIES TO THE COMPRESSOR.
THE 15-YEAR EXCHANGER WARRANTY IS VALID IN CASE OF CORROSION OF THE EXCHANGER’S INTERNAL COIL.